Returns & Refunds Policy
At Gorur Ghash, we want you to love what you wear. If something isn’t right, we’re here to help.
Returns
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We accept returns within 14 days of delivery.
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Items must be unworn, unwashed, unaltered, and returned with packaging.
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Returns that do not meet these conditions may be declined.
Non-Returnable Items
The following items are final sale and cannot be returned or refunded:
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Items marked Final Sale
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Discounted or clearance items
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Gift cards
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Accessories, undergarments, or personalized items (if applicable)
Refunds
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Once your return is received and inspected, we will notify you of the approval status.
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Approved refunds will be issued to the original payment method.
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Refunds are processed within 5–10 business days after approval.
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Original shipping fees are non-refundable.
Return Shipping
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Customers are responsible for return shipping costs.
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We recommend using a trackable shipping service, as Gorur Ghash is not responsible for lost return packages.
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If your item arrives damaged or defective, please contact us within 48 hours of delivery.
Exchanges
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For exchange please contact us within 14 days of delivery
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Customers are responsible for shipping costs related to exchanges.
Pop-Up & In-Person Purchases
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All in-person and pop-up purchases are final sale unless the item is defective.
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Please inspect items carefully before completing your purchase.
How to Start a Return
To initiate a return, please contact us at:
📧 shop@gorurghash.com
or
Message us on Instagram @gorurghash.us
Please include your order number and reason for return.
Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us within 48 hours of delivery with photos, and we’ll make it right.
Policy Updates
Gorur Ghash reserves the right to update or modify this policy at any time. Changes will be posted on this page.